IT management

As ICT technologies have dramatically evolved so did the methods of ICT management.

The quality of the management processes in a IT department can nowadays be evaluated against the wel recognized standards of COBIT and ITIL.

TRILOGY helps IT services to improve their operational excellence by following steps :

• Operational audit  : independent evaluation with respect to the standards – recommendations for improvement
• Information Plan : the main framwork for the medium term – roles and responsibilities of the IT department, the vendors, the futur application architecture
• Security audit
• Evaluation of the position of existing vendors
• Temporary support for the IT resources