The continuously changing business and technology environment are forcing management to regularly update the company vision and strategies. It is a real challenge to understand the role ICT can play in that matter. Aligning your company ICT strategies with this changing environment requires a professional approach.

This continuously changing environment generates a large potential of opportunities that need be looked upon with a thorough investment evaluation approach (business case)

The professionals at Trilogy will help you understand the impact and opportunities resulting from those changes to translate them into profitable ICT investments.

ICT investments are managed by ICT projects. TRILOGY will help you manage your ICT projects from design to implementation all the way, by respecting the initial investment objectives.

During the course of an ICT project many choices need to be made. Which business processes to put forward, which technologies to use, which vendors to be hired.

TRILOGY uses the Total Economic Impact Business Case approach in evaluating the business value of the ICT investments.

The detailed added value analysis allows to evaluate every part of the project and allows to define the scope right from the start.

By using a Business Case, every decision can be evaluated based on it’s bottom line effect.

• The scope of the project, how much and how fast do we need to change?
• Which tools to choose?
• Which vendor to hire ?

Numerous clients have enjoyed the benefits of this approach in evaluating their decisions

Choosing the right business application solution is an important phase in a change project.

Many different elements are subject to choice and evaluation: services, software, layered products, tools, material

Several questions are often raised :

• Which are our priorities?
• How much will the project cost ?
• Which solution to select?
• Which solution partner will best help us to implement our solution?
• What competence levels do we need ?
• How will the new solution impact our existing processes and how should they impact the business processes ?

In order to handle those questions, TRILOGY has developed a sound and pragmatic methodology that is applying all the Prince2 and PMI best practices suitable for every environment.: medium sized or large organization. This methodology has been applied to over 200 Business Application projects: ERP, CMS, CRM, BI.

TRILOGY has readily available in depth knowledge of the products, tools and vendors active in the market and is prepared to share that knowledge with its clients to reach optimal decisions and choices.

Many organizations already have implemented ERP systems and related business applications

In order to manage the business risks in the Go Live phase the functional scope has often be dramatically reduced over the course of the project.

Once the Go Live has been survived and all the major business risks have been kept under control, then is the right moment to change gear and to implement the benefits.

TRILOGY has experienced that quite often many benefit opportunities remain unharvested after the first phase of an ERP implementation.

However, those benefits are well within reach in that stage of the project. The Key Users are now knowledgeable about the system. The additional efforts are limited and the project can build on the strong foundation of the existing implementation

In those cases TRILOGY will help your organization to make optimal use of internal resources to walk that extra mile in obtaining the right benefits.

Managing an ICT project is a profession that requires skills which are not necessarily readily available in your organization. The project leader needs to be able to work by the book of the chosen methodology. He is also responsible for complementing the classic methodology elements with additional skills.: communication, change management, vendor contract management etc…

Managing ICT projects is our core business. Trilogy has therefore developed the TriStar methodology which is adapting all Prince2 and PMI best practices to the local Benelux business environment.

In case your organization wants to have an almost guaranteed success of its ICT projects you can involve Trilogy professionals that will shape you ICT projects from its initial concept tot its implementation based on methodology, competence and experience.

Those services can be translated in different specific services:

• Project management training
• Implementing a company specific methodology
• Putting in place a Management Office (PMO)
• Coaching of your Project leaders or Change managers
• Reinforcement of the project leader or change manager resources

Whatever the need in project management, TRILOGY can support your organization through a pragmatic result driven approach.

In case the Business Case strongly favors a custom development, TRILOGY also has the experience, skill and methodology to support the project.

Custom development projects differ from Business Application projects by the importance of the Design and Develop phases. The Design and Develop phases of Custom development projects are major subprojects on their own for which Trilogy has the necessary skills and experience to deliver quality on time and within budget.

The TriStar methodology is again the framework that is followed and is complemented with pragmatic best practice approaches adapted to the needs of the client.

The following areas are covered:

• Business processes
• Data modeling
• Business and decision rules
• User interface

If you want to enhance your control over the developments and reduce the elapsed time by weeks or months, TRILOGY can share it’s approaches and experience with your organization to achieve that.

Organizations have grown increasingly dependent on their ICT systems for their operations and communications. Increasing the reliability of the those systems is therefore paramount

TRILOGY has developed specific services aiming at auditing and improving the reliability of the client systems. Those services are desinged at improving the general IT governance together with improving the quality and security of the systems.

The TRILOGY professionals are using the well known and widely accepted standards of : COBIT, ITIL and ISACA. The thorough understanding of those standards allow the TRILOGY professionals to select and adapt where needed in order to be perfectly in line with your company needs.

TRILOGY intervenes at those three specific levels: Governance, quality and security.

For each of those levels the service would at least involve :

• The evaluation of the existing status, including recommendations
• The development and implementation of an improvement plan
• Definition and roll out of a suitable IT organization to comply to the selected standards

Reengineering the business processes has proven to generate enormous opportunities, be it in relation with IT projects or any other endeavor.

TRILOGY has experienced that any organization which is inclined to fully question its business processes will reap considerable benefits.

TRILOGY’s approach is based on the standard Business Process Management techniques In the area of Supply Chain Management the SCOR model is also used (Supply Chain Operational Reference) .

Value Driven Reengineering techniques are focused on the Buyer Values that will considerably enhance the competitive advantage of your company in line with the resulting so called Blue Ocean strategies.

Business Process Management and Value Driven Reengineering are applicable as projects on their own or as improvement activities within the scope of application drive change projects.